Description:
e-Dialog are global leaders in email direct marketing; not just our opinion, we are consistently recognised by Jupiter and Forrester as market leaders in our sector. We are internationally recognized for our innovative and creative style, providing our Blue Chip clients with the technology and expert advice they need to communicate directly with their consumers.

With expanding clients and new clients coming on board we are continuing our growth through 2008. To capitalise on these opportunities we are looking for a Programme Manager to work within our Professional Services Team, directly with our clients and also liaise internally with our Creative, Production, Analytics and Engineering Teams. Whilst Programme Managers are able to rely on subject matter experts to architect complex data and technology projects, the successful candidate will have an aptitude for technology and a desire to understand the potential of data in a digital marketing environment.

The successful candidate will have significant and credible experience in a email marketing position within a client organisation or from an agency background. This experience would ideally be gained within digital marketing arena but strong candidates with good Project Management experience within a creative environment are also encouraged to apply.

With e-Dialog you’ll get
‘ Great clients to work with.
‘ An opportunity to help shape the development of the company.
‘ A great working environment in central London ‘ hardworking, highly collaborative, educational and fun.
‘ A track record of recognizing and rewarding hard work.
‘ A culture that supports the pursuit of both corporate and personal goals.
‘ An excellent package of benefits.
‘ Fantastic Career opportunities.

Required Qualifications:
Personal Attributes
‘ Degree qualified, preferably with marketing, communications or project management qualifications.
‘ Demonstrated experience in an agency, email and/or direct marketing environment.
‘ Demonstrated ability to be accountable for part or all of client relationships with limited supervision.
‘ Project management experience with a good understanding of results driven marketing.
‘ Demonstrate an aptitude for technology through formal education, strong personal interest or work experience.
‘ Multi-tasker with excellent prioritisation and task management skills

If you are interested in this position please e-mail your CV to ukjobs@e-dialog.com

Description:
e-Dialog UK is looking for an ambitious, hard working individual who is proficicent with HTML coding using Dreamweaver and enjoys the challenge of troubleshooting and finding solutions to breaking codes. You should also be able to manage projects and multi-task with ease. At e-Dialog, you will work with an impressive stable of clients to produce their email campaigns using our proprietary systems.

Responsibilities:
Our associates work closely with other members of the production team to produce permission-based e-mails for our clients.

Specific duties include:
‘ Setting up multiformat, multivariable mailings using in-house tools
‘ Implementing changes to email proofs; editing HTML
‘ Gaining understanding of client programmes
‘ Working closely with creative services, account teams, data and engineering
‘ Troubleshooting and proactively solving problems
‘ Taking on the technical challenges of the office
‘ Supporting other production efforts as needed

PLEASE NOTE: This is NOT a design position, we are looking for a HTML skilled individual. If you can think in HTML, enjoy trouble shooting and problem solving, understand the concepts behind programming principles and relational databases, and prefer an entrepreneurial environment, we would like to hear from you.

Required Qualifications:
The successful candidate will be inquisitive and hungry to learn.
As a self-starter, you will delve into our systems with little direction to understand our tools and processes and how to troubleshoot them. You will manage efficiencies around standard production engagements, job scheduling & queues, maintain ongoing production documentation, and execute procedures to meet deadlines on-time/on-budget/on-target.

Day-to-day skills include a very strong attention to detail and ability to work in a fast-paced, deadline-driven production environment to deliver the highest quality and timely solutions for our clients.

Requirements:
‘ University degree or equivalent in IT, digital media production, multimedia or a related discipline.
‘ Exposure to development concepts of data-driven web-based applications.
‘ A good knowledge of HTML and familiarity with DreamWeaver.
‘ Familiarity with developing HTML for email campaigns a plus.
‘ A strong understanding of the concepts behind relational databases and scripting principles (Plus if you have: Oracle, MySQL, PostgreSQL, SQL Server development experience, ColdFusion, PHP, JSP, ASP, Perl)
‘ Desire and aptitude to learn additional tools a must.
‘ A good eye for detail and a general understanding of design principles to support the preparation of mailings and the QA process.
‘ Very strong HTML-skills and an interest in supporting a fast-paced production environment.
‘ Maturity, pro activity, and ability to work both independently, and as part of a growing team and of course, a great attitude are a must.

Candidates should be hard working, possess an exceptional work ethic with the ability to get things done in a fast-paced, multi-tasked work environment. Ability to multi-task and juggle several simultaneous projects

**Please note that candidates who do not highlight their HTML experience are less likely to be considered for this position.

If you are interested in this role please e-mailyour CV to ukjobs@e-dialog.com

Description:
We are looking for two talented people to join our Database Services team. Our Database Programmers contribute to all phases of the development of solutions for our clients including: discovery, specification, implementation and support.

The successful candidate will be an experienced database programmer who can perform business relevant analysis in an applied environment and specifically contribute their expertise and knowledge towards the successful execution and deployment of email marketing programs. This is a fast-paced, development and production oriented environment where creative problem solving and troubleshooting skills lead to success.

Responsibilities:

- Importing client data files into Oracle (10g) databases.
- Processing large data files in a UNIX environment.
- Writing scripts, functions and stored procedures using SQL or Oracle PL/SQL.
- Performing quality assurance checks.
- Updating databases to ensure data integrity
- Provide support to both clients and internal teams.
- Author technical support documentation.
- Provide technical support and respond to error reports, problems or questions
- Focus on database efficiencies, and end-user satisfaction
- Participate in project kick-off and discovery efforts
- Performing quality assurance checks.
- Optimize data processing workflow through automation and finding more efficient processes
- Work collaboratively across with internal departments; Account Services, Engineering, Creative, Production and Sales Depts.

Our culture welcomes and supports employees who:

- Are passionate about leveraging data to improve marketing productivity.
- Are creative, who crave the opportunity to develop new solutions to new problems.
- Are well organized and able to manage multiple projects in a fast paced and demanding environment.
- Work hard, measure progress in terms of results, and do not desire or require close supervision.
- Understand the unique challenges and rewards of a growing environment.
- Understand how to work directly and effectively with customers.

Required Qualifications:
Job Requirements:

- BS/BA in Computer Science or related discipline required
- Years of experience: Multiple positions are available from entry level to senior level (senior must have over 5 years experience)
- Solid Oracle Database and Oracle PL/SQL experience
- Solid PL/SQL or T-SQL skills required
- Experience with Unix/Linux shell scripting preferred but not essential
- Exposure to development concepts of data-driven web-based applications
- Excellent Oral and Written Skills
- Database Marketing experience a plus
- Ability to prioritize and multi-task
- Internet Application experience a plus
- Creative and who crave the opportunity to develop new solutions to new problems
- Well organized and able to manage multiple projects in a fast paced and demanding environment
- Work hard, manage work under pressure, measure progress in terms of results, and do not desire or require close supervision
- Understand the unique challenges and rewards of a growing environment
- Understand how to work directly and effectively with customers

If you are interested in this position please e-mail your CV to ukjobs@e-dialog.com

Description:
e-Dialog UK is looking for an ambitious, energetic individual who can manage projects and multi-task with ease. This role is similar to an account executive role.
Responsibilities:
Coordinate and facilitate email production.
Set up email campaigns.
Develop, Maintain, and Manage mailing schedules.
Perform QA duties.
Coordinate proof reviews and any necessary changes.
Manage projects related to email campaigns and prepare status reports
Foster relationships on a client and production level

Required Qualifications:
Candidate Requirements
Summary of Required Skills:
1-2 years’ related full-time work experience in a fast-paced, demanding environment.
Exceptional communication (verbal and written), interpersonal and organisational skills.
Exceptional project management skills, including: strong inter-personal skills, attention to detail, and familiarity with project management tools.
High level problem solving skills with a proactive approach
Strong attention to detail
Good MS Office skills (Word, Outlook, Excel, PowerPoint), HTML is a bonus.
Interest in and demonstrated aptitude for learning tech tools.
Able to work both independently and as part of a growing team.
Aptitude for developing and maintaining relationships with clients and team members
Hard working, possess an exceptional work ethic with the ability to get things done in a fast-paced, deadline-driven work environment.
Versatile and able to multi-task effortlessly.

If you are interested in this position please e-mail your CV to jrichardson@e-dialog.com

Description:
Client Management and Development
Manage the relationship, facilitate optimum communication and issue resolution.
Direct all projects related to each client.
Define and develop e-Mail Marketing Strategies.
Retain and grow existing business.
Develop and deliver proposals, including business cases for investment.

Team Management
Assess, deploy, and track resources across team and clients
Manage, develop and train Programme Managers.
Set goals and conduct performance reviews for team members.

Project Management
Oversee project development for clients.
Assign resources to drive projects to their completion.
Establish, oversee team project management processes.

Financial
Forecasting
Invoicing

Marketing and Sales Support
Develop case studies on existing client successes to promote the business.

Required Qualifications:
The ideal candidate
Likely to have 6+ years experience.
Degree education
Adept at dealing with clients at senior levels.
Very good understanding of e-technologies ‘ ideally email marketing technologies.
Likely to come from a senior marketing (ideally direct and/or digital marketing) position within a client organization or from an Agency background.
An aptitude for the digital market and technology.
Self starter.
Willingness to roll up sleeves.
Team player.
Exceptional oral and written communication skills.

If you are interested in this position please e-mail your CV to jrichardson@e-dialog.com

Description:
e-Dialog UK is looking for an ambitious, hard working individual who can manage projects and multi-task with ease. At e-Dialog, you will work with an impressive stable of clients to produce their email campaigns using our proprietary systems.

Responsibilities:
Our associates work closely with other members of the production team to produce permission-based e-mails for our clients.

Specific duties include:
‘ Setting up multiformat, multivariable mailings using in-house tools
‘ Implementing changes to email proofs; editing HTML
‘ Gaining understanding of client programmes
‘ Working closely with creative services, account teams, data and engineering
‘ Troubleshooting and proactively solving problems
‘ Taking on the technical challenges of the office
‘ Supporting other production efforts as needed

PLEASE NOTE: This is NOT a design position, we are looking for a HTML skilled individual. If you can think in HTML, enjoy trouble shooting and problem solving, understand the concepts behind programming principles and relational databases, and prefer an entrepreneurial environment, we would like to hear from you.

Required Qualifications:
The successful candidate will be inquisitive and hungry to learn.
As a self-starter, you will delve into our systems with little direction to understand our tools and processes and how to troubleshoot them. You will manage efficiencies around standard production engagements, job scheduling & queues, maintain ongoing production documentation, and execute procedures to meet deadlines on-time/on-budget/on-target.

Day-to-day skills include a very strong attention to detail and ability to work in a fast-paced, deadline-driven production environment to deliver the highest quality and timely solutions for our clients.

Requirements:
‘ University degree or equivalent in IT, digital media production, multimedia or a related discipline.
‘ Exposure to development concepts of data-driven web-based applications.
‘ A good knowledge of HTML and familiarity with DreamWeaver.
‘ Familiarity with developing HTML for email campaigns a plus.
‘ A strong understanding of the concepts behind relational databases and scripting principles (Plus if you have: Oracle, MySQL, PostgreSQL, SQL Server development experience, ColdFusion, PHP, JSP, ASP, Perl)
‘ Desire and aptitude to learn additional tools a must.
‘ A good eye for detail and a general understanding of design principles to support the preparation of mailings and the QA process.
‘ Very strong HTML-skills and an interest in supporting a fast-paced production environment.
‘ Maturity, pro activity, and ability to work both independently, and as part of a growing team and of course, a great attitude are a must.

Candidates should be hard working, possess an exceptional work ethic with the ability to get things done in a fast-paced, multi-tasked work environment. Ability to multi-task and juggle several simultaneous projects

**Please note that candidates who do not highlight their HTML experience are less likely to be considered for this position.

If you are interested in this position please e-mail your CV to jrichardson@e-dialog.com

e-Dialog, a leading e-mail marketing agency based in Central London, is looking for a Campaign Manager. One thing’s for sure, as a Campaign Manager you’ll never get bored.

In our fast-paced environment you need to be able to think on your feet. That’s because you’ll be managing a team as well as all aspects of a client’s campaign, from inception to execution. You’ll be liaising with designers, the production department and the account team, so you’ll need to be clear on your process and communicate your requirements clearly. It’s up to you to make sure deadlines and standards are met.

Key roles and responsibilities include:

• Campaign planning and implementation

• Resource allocation

• Line management of a small team of campaign associates; staff development

• Proactively reviewing our production process and proposing ways to optimise it

• Being a key member of the account team, supporting and managing the delivery of campaigns

• Managing internal processes to ensure all stakeholders—designers, developers, account teams—are informed of activities

• Ensure that campaigns are managed smoothly, on budget, on scope, on time

• Working closely with the client to provide gather briefs, provide status, and communicate other issues

• Developing and maintaining records about campaign activity

• We are looking for someone who’s quick, extremely organised, enjoys interacting with others, handles stress well, and willing to do what it takes to get the job done

Experience and skills required:

Essential:

• Credible experience in a fast-paced production environment

• Demonstrated experience managing a small team

• Superb organisational, time management, and prioritisation ability

• Project and delivery management fundamentals

• Strong attention to detail

• Excellent communication skills

• Desire to work for a leading email marketing agency

Desirable:

• Knowledge of email and digital marketing a huge plus, including email development and management

• Agency experience a plus

Working for us:

As you may have gathered if you read this far, we are a bit special. Our working environment is informal, you can wear a suit to work, but you will stand out a little.

Our benefits are outstanding but the best thing about us is the people- you will actually like your colleagues. We are very careful about who we hire, you have to fit in but also stand out.

Description:
Business Analyst
We are seeking a Business Analyst with CRM / Database Marketing related experience. This individual will be a key client point of contact within the Data Engineering group ensuring that clients’ business needs are supported through e-Dialog’s technical solutions and application tool offerings. He or she will provide the bridge between the client’s data, the marketing tools and the client’s marketing applications.

This position requires in-depth understanding of customers’ business and marketing objectives and corresponding methods of achieving those objectives. A strong background in database marketing, internet applications, and data management is highly desirable.

Responsibilities include:
Serve as a core member of the Data Engineering Group for existing and new engagements.
Lead Discovery sessions with a broad spectrum of marketing and technical business clients.
Capture, interpret, and document business requirements.
Work with the technical team to develop a solution design capable of fulfilling the customer’s current and future marketing and analytic needs.
Solve our clients’ business problems through the application of technology, process analysis and improvement and systems analysis and design.
Write and maintain technical and functional specification documentation.
Establish and follow data quality control procedures.
Assess effort and pricing requirements for technical project deliverables.
Ensure accuracy and completeness of project deliverables.

Represent expertise to clients in the strategies, tactics, technologies and day-to-day needs of database marketing.

Provide one-to-one mentoring and share best practices with clients. Enhance clients’ understanding and strategic use of their marketing database.

Work with clients and internal account teams to develop solutions to suit specific client issues.

Required Qualifications:
The ideal candidate will thrive in a fast-paced fluid environment, balancing competing priorities. He or she will be skilled in creative problem solving and be naturally curious and driven to learn. The ideal candidate also will combine attention to detail with a broad perspective of a client’s business needs.

The candidate MUST have:
5 to 7 years experience in a database management, marketing or customer analytics environment with a strong understanding of the challenges that marketers face from day-to-day.

Hands-on experience implementing or using business intelligence or campaign management tools for direct or email marketing initiatives (i.e., E.piphany, Unica / Affinium, Aprimo, Valex)

Working knowledge of campaign planning, execution, measurement.

Focus on Internet space, database marketing, or e-commerce

Top-notch analytical skills coupled with a solid business foundation, particularly in marketing topics.

A poised and professional presence and strong verbal and written communication skills.

The ability to integrate the cross functional needs of marketing, technology, and other areas of an organization into an effective business solution.

Ability to effectively manage multiple projects with a commitment to meeting project deadlines

Willingness and ability to travel (approximately 10-20%).

The ideal candidate will also have:
Previous Programming experience or proficiency in SQL as well as solid knowledge of relational database technology, especially with star schemas and data mart architecture.

Experience building or managing internet applications (e.g. ecommerce, content management, intranets)

Hands-on experience implementing and using a leading campaign management solution.

Experience with business intelligence tools such as Cognos, Microstrategy, SAS, and Business Objects, in support of pre-campaign and post-campaign analysis.

A working knowledge of statistical modeling (knowing the business uses, limitations, and requirements).

Experience with project development lifecycles and QA/QC testing methodologies is desirable.

If you are interested in this position please e-mail your CV to jrichardson@e-dialog.com